Emergency Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

Iceland’s version of 911 is 112. You can call this number within Iceland to reach the police and fire departments, as well as rescue forces.

U.S. citizens who have an emergency and need to reach the U.S. Embassy during normal working hours, 0800-1700 Monday through Friday excluding US and Icelandic holidays, should email the consular section at Reykjavikconsular@state.gov.

U.S. citizens who have an emergency and need to contact the U.S. Embassy outside of normal working hours should call the Embassy Duty Officer at (354) 595-2248.

Please Note: The Duty Officer number is only for emergency situations involving U.S. citizens. Inquiries regarding non-emergency U.S. citizen services, such as renewing a passport or replacing a lost or stolen passport, should be made during normal working hours. Additional information on passport services can be found here.

Other non-emergency services, including visa inquiries or any other service other than U.S. citizen services, should be directed to the Embassy switchboard during normal working hours or sent to the Consular section via email at: ReykjavikConsular@state.gov