Emergency Contact Information for U.S. Citizens

Iceland’s version of 911 is 112. You can call this number within Iceland to reach the police and fire departments, as well as rescue forces.

U.S. citizens who have an emergency and need to reach the U.S. Embassy during normal working hours, 08:00-17:00 Monday through Friday excluding US and Icelandic holidays, should call the U.S. Embassy switchboard at (354) 595-2200. The Embassy is located at Engjateigur 7, 105 Reykjavik.

Inquiries regarding non-emergency U.S. citizen services, such as renewing a passport or replacing a lost or stolen passport, should be made during normal working hours.

The American Citizen Services (ACS) Unit of the U.S. Embassy Reykjavik provides a wide range of services to U.S. citizens visiting or residing in Iceland.  The ACS Unit can assist U.S. citizens with:

  • routine passport renewal or the emergency replacement of a lost or stolen passport,
  • register the birth of a U.S. citizen born overseas,
  • notarize documents,
  • assist U.S. citizens with medical emergencies
  • assist U.S. citizens who have been arrested in Iceland
  • assist the families of U.S. citizens who pass away in our consular district, among other services.

Other non-emergency services, including visa inquiries or any other service other than U.S. citizen services, should be directed to the Embassy switchboard during normal working hours or sent to the Consular section via email at: ReykjavikConsular@state.gov

Call Center

The U.S. Department of State has a call center that provides information on worldwide situations that may affect American citizens. The Call Center also provides general information.

Operators are available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern time and 24 hours a day during crisis situations.

From overseas: 001-202-501-4444 (Toll call)
In the U.S.: 1-888-407-4747